Support
We can help.
Email support for account, billing, subscription, app, or age verification help. We aim to respond within two business days.
Contact support
Send as much detail as you can so we can route the issue quickly.
support@aurascan.fitCommon support topics
Account access
For sign-in trouble, Google or Apple login issues, password help, or age verification review, email support with the account email you used.
Billing and subscriptions
For Stripe billing, invoices, payment methods, cancellations, or mobile app subscription questions, include the purchase platform and account email.
App issues
For scan errors, product lookup issues, or broken ingredient explanations, include the barcode, product name, device, and screenshots if available.
Privacy and legal
For account deletion, data export, privacy rights, or legal questions, use the dedicated privacy and legal addresses below.
Other contact routes
Privacy and data requests: privacy@aurascan.fit
Legal and Terms questions: legal@aurascan.fit
General company inquiries: contact page